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The average electricity rate for City of Troy customers is 9.64 cents/kWh. City of Troy has several different electricity rates for residential customers, as shown in the table below.
| Rate Name | Rate Type | Cost Per kWh |
| Residential | Fixed | 9¢ |
In 2021, the average City of Troy customer lost electricity one time for a duration of 52 minutes. In total, the average City of Troy customer had their electricity out for about 43 minutes during the whole year.
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