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City of New Braunfels's energy comes from biomass, and hydroelectric. Biomass is the largest source of electricity, providing 99% of City of New Braunfels's energy. Hydroelectric is the second largest source, making up 1%.
99%
Biomass
1%
Hydroelectric
The average electricity rate for City of New Braunfels customers is 10.89 cents/kWh. City of New Braunfels has several different electricity rates for residential customers, as shown in the table below.
| Rate Name | Rate Type | Cost Per kWh |
| Residential - Net Metering - Wind | Fixed | 11¢ to 74¢ |
| Residential - Net Metering - Solar | Fixed | 11¢ to 158¢ |
| Residential service | Fixed | 11¢ |
In 2021, the average City of New Braunfels customer lost electricity one time for a duration of 106 minutes. In total, the average City of New Braunfels customer had their electricity out for about 58 minutes during the whole year.