Appalachian Power is a Virginia-based electric utility company that serves approximately 1 million customers across Virginia, West Virginia, and Tennessee. In Virginia, the company provides reliable and affordable electricity to over 500,000 customers, covering a service area of more than 25,000 square miles. The company's operations in Virginia are regulated by the Virginia State Corporation Commission, which ensures that the company meets state and federal regulations for safety, reliability, and cost-effectiveness. Appalachian Power is committed to providing clean and sustainable energy, with a focus on increasing the use of renewable energy sources such as wind and solar power. The company also offers various energy efficiency programs to help customers reduce their energy consumption and lower their bills.
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Appalachian Power - Virginia's energy comes from coal, natural gas, hydroelectric, biomass, and solar. Coal is the largest source of electricity, providing 35% of Appalachian Power - Virginia's energy. Natural Gas is the second largest source, making up 33%. Hydroelectric provides 17% of Appalachian Power - Virginia's electricity. Biomass provides 7% of Appalachian Power - Virginia's electricity. Solar provides 7% of Appalachian Power - Virginia's electricity.
35%
Coal
33%
Natural Gas
17%
Hydroelectric
7%
Biomass
7%
Solar
The average electricity rate for Appalachian Power - Virginia customers is 11.15 cents/kWh. Appalachian Power - Virginia has several different electricity rates for residential customers, as shown in the table below.
| Rate Name | Rate Type | Cost Per kWh |
| Residential Service Smart Demand | TOU | 12¢ to 796¢ |
| Residential Service Time-of-Day | TOU | 8¢ to 29¢ |
| Residential Service Smart Time-of-Use | TOU | 10¢ to 33¢ |
| Residential Service (Traditional) | Fixed | 17¢ |
In 2021, the average Appalachian Power - Virginia customer lost electricity for 2 times for about 334 minutes each. In total, the average Appalachian Power - Virginia customer had their electricity out for about 567 minutes during the whole year.
Appalachian Power - Virginia can help you upgrade appliances and smart devices in your home.
| incentive | savings | utility | |
| Sealing and Insulation Products | up to $350 | Appalachian Power | See Details |
| Heat Pump Water Heaters | Up to $400 | Appalachian Power | See Details |
| Ductless Heat Pump (mini & multi split) Systems | up to $300 | Appalachian Power | See Details |
| Sealing and Insulation Products | up to $500 | Appalachian Power | See Details |
| Sealing and Insulation Products | up to $450 | Appalachian Power | See Details |
| Clothes Dryers | $50 | Appalachian Power | See Details |
| Freezers (purchase) | $25 | Appalachian Power | See Details |
| Ductless Heat Pump (mini & multi split) Systems | $267 | Appalachian Power | See Details |
| Heat Pump Water Heaters | up to $400 | Appalachian Power | See Details |
| Room Air Conditioning (purchase) | $25 | Appalachian Power | See Details |
| Refrigerators (purchase) | $50 | Appalachian Power | See Details |
| Central Air Conditioning - Single Package | up to $700 | Appalachian Power | See Details |
| Sealing and Insulation Products | up to $100 | Appalachian Power | See Details |
| Sealing and Insulation Products | up to $125 | Appalachian Power | See Details |
| Clothes Washers | $50 | Appalachian Power | See Details |
Credited to customer's next bill at retail rate. After 12-month cycle, customer may opt to roll over credit indefinitely or to receive payment at avoided-cost rate. Schools may receive additional compensation for excess generation.
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