Frequently Asked Questions
What happens after I submit my order?
When does my service start?
Who do I contact if there is an outage or an emergency?
Need to cancel your order?
Have other questions that are not listed? Contact us here:
What does "switching" mean?
Does switching mean I need to install a device in my house?
What does deregulation mean?
Does my state have deregulation?
How do I sign up for renewable energy plans?
What is energy efficiency?