Frequently Asked Questions
WattBuy Customers
What happens after I submit my order?
What happens after I submit my order?
When does my service start?
When does my service start?
How do I pay my bill?
How do I pay my bill?
Who do I contact if there is an outage or an emergency?
Who do I contact if there is an outage or an emergency?
Need to cancel your order?
Need to cancel your order?
Have other questions that are not listed? Contact us here:
Have other questions that are not listed? Contact us here:
Switching
What does "switching" mean?
What does "switching" mean?
How does switching work?
How does switching work?
Does switching mean I need to install a device in my house?
Does switching mean I need to install a device in my house?
Deregulation
What does deregulation mean?
What does deregulation mean?
Does my state have deregulation?
Does my state have deregulation?
Renewables
How do I sign up for renewable energy plans?
How do I sign up for renewable energy plans?
What is energy efficiency?
What is energy efficiency?
Other Resources
Check out these resources to learn more about picking and paying for electricity plans: