Cleco is an energy company based in Pineville, Louisiana that provides electricity to over 290,000 customers throughout the state. The company's operations in Louisiana include four power plants that generate over 3,000 megawatts of electricity, as well as a network of over 6,500 miles of transmission and distribution lines. Cleco's service territory covers 14 parishes in central and southeastern Louisiana, including the cities of Alexandria, Natchitoches, and Eunice. The company is committed to providing safe, reliable, and affordable energy to its customers, and has invested in modernizing its infrastructure to improve service and reduce outages. In addition to its core energy business, Cleco is also actively involved in the communities it serves, supporting local economic development and charitable organizations.
cleco.com
Cleco's energy comes from natural gas, coal, oil, and biomass. Natural Gas is the largest source of electricity, providing 54% of Cleco's energy. Coal is the second largest source, making up 26%. Oil provides 16% of Cleco's electricity. Biomass provides 4% of Cleco's electricity.
54%
Natural Gas
26%
Coal
16%
Oil
4%
Biomass
The average electricity rate for Cleco customers is 12.41 cents/kWh. Cleco has several different electricity rates for residential customers, as shown in the table below.
| Rate Name | Rate Type | Cost Per kWh |
| TOUCH Program Residential (TOU) | TOU | 12¢ to 25¢ |
| Residential Electric Service | Fixed | 12¢ to 16¢ |
In 2021, the average Cleco customer lost electricity for 3 times for about 16 minutes each. In total, the average Cleco customer had their electricity out for about 51 minutes during the whole year.
Cleco can help you upgrade appliances and smart devices in your home.
| incentive | savings | utility | |
| Air-Source Heat Pump - Split Systems | Up to $1,500 | CLECO Corporation | See Details |
| Air-Source Heat Pump - Single Package | Up to $1,500 | CLECO Corporation | See Details |
| Heat Pump Water Heaters | Up to $400 for each installed heat pump water heater | CLECO Corporation | See Details |
| Smart Thermostats | Up to $75 for first thermostat. $25.00 for second thermost for a total $100 per customer. Rebate amount cannot exceed the actual cost of the thermostat. | CLECO Corporation | See Details |
| Central Air Conditioning - Single Package | Up to $1,500 | CLECO Corporation | See Details |
| Ductless Heat Pump (mini & multi split) Systems | Up to $1,500 | CLECO Corporation | See Details |
| Central Air Conditioning - Split Systems | Up to $1,500 | CLECO Corporation | See Details |
| Room Air Conditioning (purchase) | $50 (maximum of two) | CLECO Corporation | See Details |
Energy exported to the grid, measured instantaneously, will be credited at the utility's avoided cost rate (Net Billing). Existing net metering customers are grandfathered for 15 years and will receive credit at full retail rates.