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The average electricity rate for City of Rock Hill customers is 13.06 cents/kWh. City of Rock Hill has several different electricity rates for residential customers, as shown in the table below.
| Rate Name | Rate Type | Cost Per kWh |
| Residential Electric Rate - Water Heating | Fixed | 11¢ to 12¢ |
| General Residential Rate | Fixed | 12¢ |
| Residential Electric Rate - Great Rate | Fixed | 8¢ to 12¢ |
| Residential Electric Rate - Heat Pump | Fixed | 11¢ to 12¢ |
In 2021, the average City of Rock Hill customer lost electricity one time for a duration of 93 minutes. In total, the average City of Rock Hill customer had their electricity out for about 47 minutes during the whole year.
Credited to customer's next bill on a monthly basis at a rate based on the avoided cost.