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The average electricity rate for Northern Neck Elec Coop, Inc customers is 13.65 cents/kWh. Northern Neck Elec Coop, Inc has several different electricity rates for residential customers, as shown in the table below.
| Rate Name | Rate Type | Cost Per kWh |
| Residential Service | Fixed | 11¢ to 100¢ |
| 100 % Renewable Energy Attributes Electric Service Rider | Fixed | 2¢ |
| Residential Time-of-Use | TOU | 9¢ to 100¢ |
In 2021, the average Northern Neck Elec Coop, Inc customer lost electricity for 3 times for about 141 minutes each. In total, the average Northern Neck Elec Coop, Inc customer had their electricity out for about 353 minutes during the whole year.
Credited to customer's next bill at retail rate. After 12-month cycle, customer may opt to roll over credit indefinitely or to receive payment at avoided-cost rate. Schools may receive additional compensation for excess generation.
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