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The average electricity rate for City of Springfield customers is 7.38 cents/kWh. City of Springfield has several different electricity rates for residential customers, as shown in the table below.
| Rate Name | Rate Type | Cost Per kWh |
| Residential | Fixed | 6¢ to 7¢ |
In 2021, there were no outages recorded in City of Springfield.
City of Springfield can help you upgrade appliances and smart devices in your home.
| incentive | savings | utility | |
| Ductless Heat Pump (mini & multi split) Systems | $800 | Springfield Utility Board | See Details |
| Ductless Heat Pump (mini & multi split) Systems | $800 rebate or $4,000 0% Interest Loan | Springfield Utility Board | See Details |
| Sealing and Insulation Products | varies | Springfield Utility Board | See Details |
| Windows, Doors, and Skylights | $4,000 0% Interest Loan | Springfield Utility Board | See Details |
| Sealing and Insulation Products | $30-$70 | Springfield Utility Board | See Details |
| Air-Source Heat Pump - Split Systems | $800 rebate or $4,000 0% Interest Loan | Springfield Utility Board | See Details |
| Clothes Dryers | $50-$175 | Springfield Utility Board | See Details |
| Clothes Washers | $30-$70 | Springfield Utility Board | See Details |
| Air-Source Heat Pump - Split Systems | $500 | Springfield Utility Board | See Details |
Credited to customer's next bill at retail rate for IOU customers Varies for muni, co-op and PUD customers