Appalachian Power is a utility company that operates in the state of West Virginia. It is a subsidiary of American Electric Power (AEP), one of the largest electric utilities in the United States. The company provides electric service to approximately 470,000 customers in West Virginia. It operates a network of transmission lines, substations, and distribution facilities to deliver reliable and affordable electricity to its customers. In addition to providing electricity, Appalachian Power also invests in the communities it serves through various programs and initiatives that promote economic development, education, and environmental stewardship.
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Appalachian Power - West Virginia's energy comes from coal, hydroelectric, and natural gas. Coal is the largest source of electricity, providing 92% of Appalachian Power - West Virginia's energy. Hydroelectric is the second largest source, making up 4%. Natural Gas provides 3% of Appalachian Power - West Virginia's electricity.
93%
Coal
4%
Hydroelectric
3%
Natural Gas
The average electricity rate for Appalachian Power - West Virginia customers is 13.75 cents/kWh. Appalachian Power - West Virginia has several different electricity rates for residential customers, as shown in the table below.
| Rate Name | Rate Type | Cost Per kWh |
| Residential Service Time-of-Day | TOU | 11¢ to 22¢ |
| Residential Service | Fixed | 12¢ to 17¢ |
In 2021, the average Appalachian Power - West Virginia customer lost electricity for 3 times for about 749 minutes each. In total, the average Appalachian Power - West Virginia customer had their electricity out for about 2088 minutes during the whole year.
Appalachian Power - West Virginia can help you upgrade appliances and smart devices in your home.
| incentive | savings | utility | |
| Sealing and Insulation Products | up to $125 | Appalachian Power | See Details |
| Heat Pump Water Heaters | up to $400 | Appalachian Power | See Details |
| Sealing and Insulation Products | up to $350 | Appalachian Power | See Details |
| Ductless Heat Pump (mini & multi split) Systems | $267 | Appalachian Power | See Details |
| Sealing and Insulation Products | up to $100 | Appalachian Power | See Details |
| Central Air Conditioning - Single Package | up to $700 | Appalachian Power | See Details |
| Heat Pump Water Heaters | Up to $400 | Appalachian Power | See Details |
| Freezers (purchase) | $25 | Appalachian Power | See Details |
| Room Air Conditioning (purchase) | $25 | Appalachian Power | See Details |
| Clothes Washers | $50 | Appalachian Power | See Details |
| Ductless Heat Pump (mini & multi split) Systems | up to $300 | Appalachian Power | See Details |
| Refrigerators (purchase) | $50 | Appalachian Power | See Details |
| Clothes Dryers | $50 | Appalachian Power | See Details |
| Sealing and Insulation Products | up to $500 | Appalachian Power | See Details |
| Sealing and Insulation Products | up to $450 | Appalachian Power | See Details |
Credited to customer's next bill at retail rate with no annual true-up (perpetual rollover)
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