Frequently Asked Questions

WattBuy Customers

What happens after I submit my order?

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When does my service start?

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How do I pay my bill?

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Who do I contact if there is an outage or an emergency?

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Need to cancel your order?

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Have other questions that are not listed? Contact us here:

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Switching

What does "switching" mean?

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How does switching work?

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Does switching mean I need to install a device in my house?

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Deregulation

What does deregulation mean?

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Does my state have deregulation?

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Renewables

How do I sign up for renewable energy plans?

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What is energy efficiency?

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WattBuy is a Department of Energy 'Apps for Energy' 1st Place Winner.
WattBuy is a Techstars backed company.

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