Rochester Gas and Electric (RG&E) is a natural gas and electric utility company that operates in upstate New York. The company is a subsidiary of Avangrid, Inc., which is a part of the Spanish energy company, Iberdrola. RG&E serves approximately 378,000 electric customers and 313,000 natural gas customers in a nine-county region in western and central New York. The company's service territory includes the city of Rochester and the surrounding areas. RG&E generates electricity using natural gas, hydroelectric, and wind power. The company also maintains a network of transmission and distribution lines to deliver electricity to its customers. RG&E's natural gas supply comes from interstate pipelines and local storage facilities. The company is committed to promoting energy efficiency and offers a variety of programs to help its customers save energy and money.
1.800.743.1701
rge.com
Rochester Gas and Electric's energy comes from nuclear, natural gas, biomass, and solar. Nuclear is the largest source of electricity, providing 90% of Rochester Gas and Electric's energy. Natural Gas is the second largest source, making up 6%. Biomass provides 2% of Rochester Gas and Electric's electricity. Solar provides 1% of Rochester Gas and Electric's electricity.
91%
Nuclear
6%
Natural Gas
2%
Biomass
1%
Solar
The average electricity rate for Rochester Gas and Electric customers is 13.54 cents/kWh. Rochester Gas and Electric has several different electricity rates for residential customers, as shown in the table below.
| Rate Name | Rate Type | Cost Per kWh |
| SERVICE CLASSIFICATION NO. 4 RESIDENTIAL SERVICE - TIME-OF-USE RATE RSS (Non-Retail Access Rate Choice) Schedule I | TOU | 9¢ to 14¢ |
| SERVICE CLASSIFICATION NO. 1 - RESIDENTIAL SERVICE RSS | Fixed | 6¢ |
| SERVICE CLASSIFICATION NO. 4 RESIDENTIAL SERVICE - TIME-OF-USE RATE RSS (Non-Retail Access Rate Choice) Schedule II | TOU | 10¢ to 15¢ |
| SERVICE CLASSIFICATION NO. 4 RESIDENTIAL SERVICE - TIME-OF-USE RATE RSS - Schedule II | TOU | 7¢ |
| SERVICE CLASSIFICATION NO. 1 - RESIDENTIAL SERVICE RSS (Non-Retail Access Choice) | Fixed | 12¢ |
| SERVICE CLASSIFICATION NO. 4 RESIDENTIAL SERVICE - TIME-OF-USE RATE RSS - Schedule I | TOU | 5¢ |
In 2021, there were no outages recorded in Rochester Gas and Electric.
Existing Net metered Customers: Generally credited to customer's next bill at retail rate (except avoided-cost rate for micro-CHP and fuel cells); excess for residential PV and wind and farm-based biogas is reconciled annually at avoided-cost rate; excess for micro-hydro, non-residential wind and solar, and residential micro-CHP and fuel cells carries over indefinitely Phase One transition tariffs: Credits carried over to the next monthly billing period, and over annual periods, however unused credits will be forfeited at the end of the contract.