The average electricity rate for Northeast Louisiana Power Coop Inc. customers is 9.27 cents/kWh. Northeast Louisiana Power Coop Inc. has several different electricity rates for residential customers, as shown in the table below.
| Rate Name | Rate Type | Cost Per kWh |
| Farm and Home Service | Fixed | 9¢ to 10¢ |
In 2021, the average Northeast Louisiana Power Coop Inc. customer lost electricity one time for a duration of 111 minutes. In total, the average Northeast Louisiana Power Coop Inc. customer had their electricity out for about 110 minutes during the whole year.
Energy exported to the grid, measured instantaneously, will be credited at the utility's avoided cost rate (Net Billing). Existing net metering customers are grandfathered for 15 years and will receive credit at full retail rates.